Effective Date: September 2024
At Tots Togz Ltd, we respect your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are:
Tots Togz is a family-run business selling pre-loved children’s clothing. We are the data controller and responsible for the personal data we collect from you.
What data we collect:
- Contact information: Name, email, postal address, phone number.
- Transaction data: Purchase and payment details.
- Website Usage data: IP addresses, cookies, browser type.
- Marketing preferences: Whether you opt into receiving promotional material.
How we use your data:
We use your data to:
- Process and deliver your orders or identify your nearest drop-off location for sellers.
- Communicate updates about orders, services, or policies.
- Send marketing offers (if opted in).
- Improve website functionality based on your usage.
Legal basis for processing:
We process your data based on:
- Contractual necessity: Fulfilling your orders and processing seller payments.
- Legitimate interest: Enhancing our services and marketing.
- Consent: For marketing communications.
- Legal compliance: Where required by law.
Data sharing:
We do not sell or rent your data. We may share it with:
- Service providers: To facilitate payments, delivery, or hosting services.
- Legal authorities: If required by law.
Data retention:
We keep your data for as long as needed to fulfil legal and operational purposes.
Your rights:
Under the UK GDPR, you have the right to:
- Access your personal data.
- Request corrections.
- Request erasure of data.
- Restrict processing.
- Object to processing for direct marketing.
- Request data portability.
To exercise these rights, contact us at: hello@totstogz.co.uk
Marketing preferences:
You can opt out of marketing at any time by clicking “unsubscribe” in our emails or contacting us at hello@totstogz.co.uk
Security:
We take steps to secure your data against unauthorized access, loss, or misuse through secure technologies and strict data handling.
Cookies:
We use cookies to improve your experience on our website. You can manage cookies via your browser settings.
Changes to this policy:
We may update this policy from time to time, and updates will be posted on our website.
Contact us:
For any questions or concerns, please contact us at:
Tots Togz Ltd
Email: hello@totstogz.co.uk
Phone: 07368420373
For more information, you can also contact the Information Commissioner’s Office (ICO).
